Dog Transit Ltd offers a manufactures lifetime guarantee on all our in house produced plastic products, We are so confident that in the unlikely event that the structural assembly of our transit boxes / whelping boxes / and raised dog beds should fail we will repair or replace Free of charge. This does not cover any misuse, modified, or accidental damage. N.B Dog Transit Ltd will determine on either a refund or replacement on any faulty goods where applicable, deliberate damage, misuse and modified items will Not Be Refunded, repaired or replaced.
This Lifetime Guarantee does not cover any movable parts including Lay flat handles / hinges / or any type of latch or locking divisive. What is does cover is the structural workmanship on all welds on both plastic & alloy and stainless steel joints.
All products come with a full money back guarantee should they occur a fault within 28 days of purchase including any postage cost accrued providing they are returned within 7 days of the reported fault. N.B Dog Transit ltd will determine on either a refund or replacement on any faulty goods where applicable with in the 28 day return period deliberate damage, misuse and modified items will Not Be Refunded
Wrongly Sized Items:
Any items wrongly order is purely customers liability and not that of Dog Transit ltd.
Before production it is in agreement between both parties of the size of the products
To the customers measurements.
Should you be anyway unsure if the products is suitable for you or your K9 please contact us prior to your purchase for advise.
Main Terms & Conditions:
You should carefully read the following terms and conditions. Your purchase or use of our products implies that you have read and accepted these terms and conditions.
Trade orders are a minimum purchase of £350.00 first order only! A valid credit/debit card must be redeemed, all invoices are to be paid in full within 21 days from the invoice date, and all products remain the property of Dog Transit ltd until paid for in full! Invoices outstanding past 21 days will be charged interest at the current rate. The Late Payment of Commercial Debts (Interest) Act 1998 applies.
Our website dose not allow use of web templates and other products sold through our web site by independent content providers (the "products") in accordance with these Terms and Conditions (the "license") issued by our company.
You are not authorized to make any necessary modification(s) to our products to fit your purposes.
You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
Since our company is offering a refund policy on goods sold with in our web site, Please make sure that you've carefully read ' refund policy section. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.
Customer purchase can be suspended for manual antifraud check for 24 hours as well as it can be suspended for longer term (around 48 hours) for more serious investigation. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.
Payment can be made by cheque in UK Sterling, postal-order in UK Sterling, credit card, debit card. We do not recommend cash sent via postal services unless it is a special delivery service. Alternatively, pay by international money order, banker's draft or telegraphic transfer drawn on a British bank.
Payment - Postage & Packaging
Postage & Packaging is calculated within your order.
Payment via Credit Card type American Express (this only applies if using American Express)
Due to the high charge occurred to process American Express cards, an extra charge of 4.5% will be added upon your order payment being processed.
For further information or to discuss this, please do not hesitate to contact us
Prices are subject to change without notice and goods are offered subject to availability.
Please note that we have a *minimum goods order value of £10 for UK orders and £50 for International orders. The high cost of processing orders below the above amounts means that we make a loss below this level and a surcharge of £2.50 will be added in the UK and £10 European and World Wide.
All products sold with in this web site are subjected to V.A.T (tax). V. A. T. within the UK and European Community V.A.T (tax) will be charged at the rate of ruling in the UK. All prices are fully inclusive of V.A.T. None UK and other countries will be charged TAX (local Tax) according to ruling at the time of invoice.
We expect to send your parcel within 14 working days of receiving your order. We try to be faster but it is not always possible and at busy times this can be longer; up to 21 days. We will try to advise you as best as we can upon your order.
Goods are sent by Commercial Carrier / Parcel force / Royal Mail depending on size and weight. All items are recorded signed for via the carrier we choose to use. Falcon fabrication is not responsible for any lost or damaged items sent with our choice of postal service we choose to use. The responsibility relies solely with the third party who is paying for service at the time the item(s) were sent, In the unlikely event of lost or damaged items occurs a full postal receipt or courier receipt is available upon request as proof of postage and to assist with any claim.
An additional charge will be added to your order upon processing if you decide you do require Postal Insurance. Postal Insurance costs £1.00 per £20.00 value.
Descriptions are given in good faith but it is the responsibility of the user to decide if the materials and fittings are suitable for their particular job that they intend to use the item for.
guarantee purpose. Falcon Fabrication reserves the right to replace or repair if an act of gross misconduct is committed or suspected.
The availability and prices of any of our products are subject to change without any prior notice.
Dog Transit ltd has the rights to update / amend our Terms & Conditions at anytime without notice. Terms & Conditions at the time of the customer ordering will be applied to those customers.